Fraud Prevention & Consumer Protection

In collaboration with the Ministry of Government & Consumer Services (MGCS) & Canadian Anti-Fraud Centre. Participants will learn about:

• Overview of Consumer Protection Ontario
• Know your rights as a consumer Contracts
• What is not covered when shopping online
• Tips to protect yourself when shopping online
• Process to file a complaint
• About the Canadian Anti-Fraud Centre
• What is MMF – Mass Marketing Fraud?
• Tools of Fraudsters
• Top Solicitation & Payment Methods
• Top Reported Frauds
• Impact of Fraud/How to Report

Language: English
Eligibility: Permanent Residence, Convention Refugees, Live-in-caregivers