Women Support Services (WSS)

Are you a newcomer woman facing difficulties at home and feeling unsafe?

We can help!

The Women Support Services Program provides free, confidential, community-based counselling, support, and referral services for women and their dependents who have experienced abuse and/or sexual assault, including historic childhood sexual abuse. Our Violence Against Women (VAW) team can help you develop a personal safety plan to address your immediate safety and prevent further abuse. We support both women who are currently experiencing domestic violence and those who have experienced domestic or family violence in the past. If you need assistance, please reach out. You are not alone—support is available. Contact us today.

Eligibility:

Our services are for women aged 16 and older who have experienced sexual, physical, emotional, or financial abuse by their partner, caregiver, or other immediate family/household member. Support is also available for dependent children.

How we can help

  • Short-term, goal-oriented counseling, including transition planning, safety strategies, and information on rights and options.
  • In-person, telephone, and virtual crisis/support counselling for individuals in urgent need.
  • Connecting women to community services for legal, housing, financial, and long-term counselling support.
  • Providing information on rights, options, and available services.
  • Offering up to two hours of free legal aid, if eligible.
  • Group support for women in multiple languages.

Starting fresh in a new country can be both exciting and challenging. Many newcomers to Canada experience this mix of emotions as they adapt to their new home. At CCS, we’re here to support you every step of the way, helping you feel at home, thrive, and contribute to Canada. Here’s a reflection from a newcomer who valued the support they received from CCS.

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Thank you for your assistance and never leaving my side. Thank so much for helping me by giving me the right resources and information. I will never forget you and the help you provided to me and the family.

Things you should know

  • Free Services: Our services provided at no cost! CCS representatives will never request payment in exchange for the services we offer.

  • Language Support: We provide services in over 30+ languages! Call us for support at 416-757-7010.

  • Appointment Scheduling: We recommend scheduling an appointment for a smoother experience, but walk-in visits are also welcome.

  • Bring Identification! Please have your personal ID and any immigration documents with you when you visit us.

  • Family Welcome: You are encouraged to bring any family members who may also need our help and support.

  • Confidentiality: We ensure that all your personal information is kept private and secure.

  • Cultural Respect: Our team respects and values all cultures and backgrounds, ensuring a welcoming environment for everyone.

  • Various Locations: Our services are available at multiple locations for your convenience, so you can find help near you. Call us to find out your closest location!

  • Ongoing Support: We are here to offer you long-term assistance, not just a one-time service, to support your continuous settlement journey.

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